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Transport for London's Public Carriage Office is responsible for
licensing both London Taxis (the recognisable "Black" cab) and
London's Private Hire Vehicles (typically ordinary saloon cars).
Taxis can be hailed on the street whilst Private Hire Vehicles
must be booked with the company concerned. Because of this
difference, property found in Taxis is handled differently to
property found in Private Hire Vehicles.
Taxi
Property found in a London Taxi is handed in at a London police
station and forwarded to the TfL Lost Property Office. Property
can take up to 5 working days to arrive at the Lost Property
Office.
You can enquire whether your property has arrived at the Lost
Property Office in one of the following three ways:
1. You can enquire in person by visiting the Lost Property
Office (near Baker Street Underground Station) between the hours
of 08:30 and 16:00, Monday to Friday with the exception of bank
holidays.
2. You may make a telephone enquiry by telephoning 0845 330 9882
between 08:30 – 16:00, Mondays to Fridays excluding bank
holidays.
3. You may make a written enquiry by either:
- Posting or faxing a letter.
- Completing the
on-line form
The details that you need to provide are:
- Your name, address (and email address
if you have one)
- Details of property lost - as much
detail as you can provide
- Details of where and when the property
was lost
- For mobile phones, it is essential
that you supply details of the phone make and model, mobile
phone service, and either the IMEI number of the phone or
your SIM card number. Due to the quantity of mobile phones
received, individual mobile phones cannot be identified
without this information.
Postal enquiries should be sent to the following address:
TfL Lost Property Office
200 Baker Street
London NW1 5RZ
Fax enquiries should be sent to:
Fax: 020 7918 1028
Property can be returned to you in person at Baker Street or by
post. A restoration fee, award for the taxi driver and postage
costs need to be paid in advance before your property can be
restored to you. The following fees are payable:
Restoration fee: Depending upon property type and value
Award fee: Depending upon property type and value
Restoration post: Depending upon weight and size
Please make sure that you are given a receipt for any fees you
pay. |
